New

Cairn 3.0 — multi-agent handoffs, eval suites and a rebuilt trace viewer

Read the changelog

New

Cairn 3.0 — multi-agent handoffs, eval suites and a rebuilt trace viewer

Solutions

Agents for every team that runs on repeatable work.

Start where the backlog is longest. Each team gets agents built around its tools, its policies and its own definition of done.

01 — CUSTOMER SUPPORT

Resolve more tickets end to end — without lowering the bar.

Agents triage every conversation, resolve the routine ones within your policies and hand the rest to the right person with the research already done.

Read the Lumenpay story

All agents

SUPPORT AGENTS

Support

Support Resolver

Resolves customer tickets end to end — reads the thread, checks the account, applies your policy, takes the action and replies.

68%

of tickets resolved end to end

Support

Support Resolver

Resolves customer tickets end to end — reads the thread, checks the account, applies your policy, takes the action and replies.

68%

of tickets resolved end to end

Support

Ticket Triage

Classifies, prioritises and routes every inbound ticket in seconds, with a drafted first response attached.

94%

routing accuracy after two weeks

Support

Ticket Triage

Classifies, prioritises and routes every inbound ticket in seconds, with a drafted first response attached.

94%

routing accuracy after two weeks

41%

lower cost per ticket at Lumenpay

4.8/5

customer satisfaction on agent-resolved tickets

Refunds, returns and replacements under your limits

Order status, address changes and cancellations

Triage, tagging and routing by intent and tier

Drafted replies for complex cases

02 — SALES

Give every rep an analyst who never sleeps.

Agents research inbound leads, keep your CRM accurate, prepare account briefs and draft follow-ups in your team’s voice — reps decide what gets sent.

Talk to a solutions engineer

All agents

SALES AGENTS

Sales

Account Researcher

Researches every new lead and account, enriches your CRM and writes a one-page brief before the first call.

14 hrs

saved per rep, every week

Sales

Account Researcher

Researches every new lead and account, enriches your CRM and writes a one-page brief before the first call.

14 hrs

saved per rep, every week

Sales

Pipeline Follow-up

Drafts follow-ups after every call, updates the opportunity and nudges deals that have gone quiet.

2.1×

more follow-ups sent within 24 hours

Sales

Pipeline Follow-up

Drafts follow-ups after every call, updates the opportunity and nudges deals that have gone quiet.

2.1×

more follow-ups sent within 24 hours

3×

faster speed-to-lead on inbound

100%

of inbound leads researched before first touch

Lead research and ICP scoring

CRM hygiene and enrichment

Meeting prep and follow-up drafts

Renewal and expansion signals

03 — OPERATIONS

Handle the exceptions that break your processes.

From shipment delays to vendor onboarding, agents watch your systems, catch exceptions early and resolve them inside your rules.

Read the Meridian story

All agents

OPERATIONS AGENTS

Operations

Exception Handler

Watches shipments and orders for exceptions, contacts carriers and customers, and closes the loop without a war room.

11 min

median exception resolution

Operations

Exception Handler

Watches shipments and orders for exceptions, contacts carriers and customers, and closes the loop without a war room.

11 min

median exception resolution

Operations

Vendor Intake

Collects documents, verifies details and creates vendor records — so new suppliers are ready in days, not weeks.

3.2×

faster vendor onboarding

Operations

Vendor Intake

Collects documents, verifies details and creates vendor records — so new suppliers are ready in days, not weeks.

3.2×

faster vendor onboarding

97%

of exceptions resolved autonomously at Meridian

$2.4M

annual cost avoided at Meridian

Shipment and order exceptions

Vendor and partner onboarding

Weekly KPI digests with anomalies called out

Inventory and capacity alerts

04 — FINANCE

Close faster with fewer manual matches.

Agents match invoices, chase approvals, flag out-of-policy spend and prepare reconciliations your controllers can sign off with confidence.

Read the Sundial story

All agents

FINANCE AGENTS

Finance

Invoice Reconciler

Matches invoices to purchase orders and payments, flags discrepancies and prepares clean books for close.

99.2%

match accuracy across 30k invoices

Finance

Invoice Reconciler

Matches invoices to purchase orders and payments, flags discrepancies and prepares clean books for close.

99.2%

match accuracy across 30k invoices

Finance

Spend Approver

Pre-checks every spend request against policy and budget, then routes it to the right approver with context.

9 min

average approval cycle, down from 4 hours

Finance

Spend Approver

Pre-checks every spend request against policy and budget, then routes it to the right approver with context.

9 min

average approval cycle, down from 4 hours

4 days

to close the books at Sundial, down from nine

55%

less close effort at Sundial

Three-way invoice matching

Spend policy checks before money moves

Collections reminders and dunning

Reconciliation prep and variance notes

05 — ENGINEERING & IT

Keep your engineers on the hard problems.

Agents triage issues, keep incident timelines, grant just-in-time access and tidy your backlog — with every action logged and reversible.

Read the Tidewater story

All agents

ENGINEERING & IT AGENTS

Engineering

Incident Scribe

Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.

0

incidents without a written timeline

Engineering

Incident Scribe

Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.

0

incidents without a written timeline

Engineering

Access Concierge

Handles access requests end to end: verifies the need, gets approval, provisions in Okta and expires it on time.

83%

of access requests closed without IT

Engineering

Access Concierge

Handles access requests end to end: verifies the need, gets approval, provisions in Okta and expires it on time.

83%

of access requests closed without IT

6 min

median time to scoped access at Tidewater

1 hr

from resolution to postmortem draft

Issue triage and deduplication

Incident timelines and postmortems

Just-in-time access requests

Release notes and changelog drafts

06 — PEOPLE

Give every employee a fast, accurate answer.

Agents answer policy questions with citations, run onboarding checklists and route sensitive topics to the right person, privately.

Talk to a solutions engineer

All agents

PEOPLE AGENTS

People

Onboarding Guide

Gets every new hire ready for day one — accounts, documents, equipment and a personal checklist — and answers questions in week one.

97%

of new hires fully set up on day one

People

Onboarding Guide

Gets every new hire ready for day one — accounts, documents, equipment and a personal checklist — and answers questions in week one.

97%

of new hires fully set up on day one

People

Policy Answerer

Answers HR and policy questions instantly with citations from your handbook, and routes the sensitive ones to a human.

76%

of policy questions answered without HR

People

Policy Answerer

Answers HR and policy questions instantly with citations from your handbook, and routes the sensitive ones to a human.

76%

of policy questions answered without HR

24/7

answers in Slack, with sources cited

Day one

accounts and equipment ready for new hires

Handbook and policy answers with sources

Onboarding and offboarding checklists

Leave and benefits requests

Equipment and access provisioning

Not sure where to start?

We’ll find the workflow with the fastest payback.

Bring your highest-volume queue. In 30 minutes we’ll map it to an agent, estimate autonomy and show you a live trace.

Book a demo

Browse templates

Free 14-day trial · No credit card · SOC 2 Type II

Not sure where to start?

We’ll find the workflow with the fastest payback.

Bring your highest-volume queue. In 30 minutes we’ll map it to an agent, estimate autonomy and show you a live trace.

Book a demo

Browse templates

Free 14-day trial · No credit card · SOC 2 Type II