Engineering agent
Live in 7 days on average
Access Concierge
Handles access requests end to end: verifies the need, gets approval, provisions in Okta and expires it on time.
83%
of access requests closed without IT
SAMPLE RUN · REPLAYABLE
TRACED
Trigger
Slack request · read access to prod-db
0.0s
Research
Role: on-call engineer · rotation active
0.6s
Decision
Allowed for 4 hours with approval
0.3s
Action
Approval granted by @sre-lead
12.4s
Action
Okta group assigned · expires 18:00
0.7s
Result
Access logged to audit trail
0.2s
Every step, tool call and decision is recorded
OVERVIEW
What it does
Handles access requests end to end: verifies the need, gets approval, provisions in Okta and expires it on time.
Teams typically go live in 7 days. They start in shadow mode, where Access Concierge proposes every action for review, then switch on autonomy for the decisions it handles reliably.
How it decides
The agent works from your written policies and live data from your tools. When a case falls outside policy, or its confidence drops below your threshold, it escalates to a person with a summary of the research so far.
Guardrails
Scoped tool permissions enforced by the runtime
Approval gates for high-value or irreversible actions
A full run trace for every decision
An eval suite built from your own historical cases
Capabilities
Verifies requests against role and policy
Collects manager approval in Slack
Provisions time-boxed access in Okta
Revokes and logs on expiry
Production access
Grants break-glass access for a fixed window.
New tools
Provisions SaaS apps by group on approval.
Access reviews
Prepares quarterly reviews with usage data.
