Engineering agent
Live in 5 days on average
Incident Scribe
Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.
0
incidents without a written timeline
SAMPLE RUN · REPLAYABLE
TRACED
Trigger
PagerDuty · INC-2207 triggered · p1
0.0s
Research
Deploys in last 2h · 3 commits to billing
1.4s
Action
Incident channel opened · responders paged
0.6s
Action
Status update posted to #status
0.5s
Decision
Root cause candidate: config change 4b1e
0.8s
Result
Postmortem draft created in Confluence
1.9s
Every step, tool call and decision is recorded
OVERVIEW
What it does
Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.
Teams typically go live in 5 days. They start in shadow mode, where Incident Scribe proposes every action for review, then switch on autonomy for the decisions it handles reliably.
How it decides
The agent works from your written policies and live data from your tools. When a case falls outside policy, or its confidence drops below your threshold, it escalates to a person with a summary of the research so far.
Guardrails
Scoped tool permissions enforced by the runtime
Approval gates for high-value or irreversible actions
A full run trace for every decision
An eval suite built from your own historical cases
Capabilities
Captures alerts, deploys and messages into a timeline
Posts stakeholder updates on a cadence
Drafts the postmortem with contributing factors
Files follow-up actions in your tracker
Live incidents
Keeps the timeline so responders can focus on the fix.
Status updates
Posts plain-language updates every 30 minutes.
Postmortems
Drafts a first version within an hour of resolution.

