Engineering agent

Live in 5 days on average

Incident Scribe

Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.

0

incidents without a written timeline

SAMPLE RUN · REPLAYABLE

TRACED

Trigger

PagerDuty · INC-2207 triggered · p1

0.0s

Research

Deploys in last 2h · 3 commits to billing

1.4s

Action

Incident channel opened · responders paged

0.6s

Action

Status update posted to #status

0.5s

Decision

Root cause candidate: config change 4b1e

0.8s

Result

Postmortem draft created in Confluence

1.9s

Every step, tool call and decision is recorded

OVERVIEW

What it does

Joins every incident, captures the timeline, keeps stakeholders updated and drafts the postmortem.

Teams typically go live in 5 days. They start in shadow mode, where Incident Scribe proposes every action for review, then switch on autonomy for the decisions it handles reliably.

How it decides

The agent works from your written policies and live data from your tools. When a case falls outside policy, or its confidence drops below your threshold, it escalates to a person with a summary of the research so far.

Guardrails

  • Scoped tool permissions enforced by the runtime

  • Approval gates for high-value or irreversible actions

  • A full run trace for every decision

  • An eval suite built from your own historical cases

Capabilities

Captures alerts, deploys and messages into a timeline

Posts stakeholder updates on a cadence

Drafts the postmortem with contributing factors

Files follow-up actions in your tracker

02

/

Use cases

Where teams put it to work.

02

/

Use cases

Where teams put it to work.

Live incidents

Keeps the timeline so responders can focus on the fix.

Status updates

Posts plain-language updates every 30 minutes.

Postmortems

Drafts a first version within an hour of resolution.

03

/

In the product

Configured, tested and observed in one workspace.

03

/

In the product

Configured, tested and observed in one workspace.

Incident Scribe configuration in the Cairn app
Incident Scribe dashboard in the Cairn app

Deploy this agent

Run it in shadow mode this week.

Connect your tools, point it at real work and read every trace before you switch on autonomy. No credit card required.

Free 14-day trial · No credit card · SOC 2 Type II

Deploy this agent

Run it in shadow mode this week.

Connect your tools, point it at real work and read every trace before you switch on autonomy. No credit card required.

Free 14-day trial · No credit card · SOC 2 Type II

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