Customers
Trusted by teams who measure the work.
Operations, support and finance teams use Cairn to put agents into production — and keep a trace of everything those agents do.
TEAMS RUNNING AGENTS ON CAIRN
MERIDIAN
lumenpay
Halcyon Health
ARCADIA
kestrel
Oakline
TIDEWATER
sundial
01
/
Outcomes
What changes after ninety days.
Medians across production workspaces, measured from each customer’s first live agent.
01
/
Outcomes
What changes after ninety days.
Medians across production workspaces, measured from each customer’s first live agent.
11M+
agent runs every month
71%
median autonomy rate after 90 days
9 days
median time from kickoff to production
4.8/5
satisfaction on agent-resolved tickets
02
/
Customer stories
How they did it.
What each team automated first, how they earned autonomy and what changed in the numbers.
02
/
Customer stories
How they did it.
What each team automated first, how they earned autonomy and what changed in the numbers.
03
/
In their words
From the people who run them.
03
/
In their words
From the people who run them.
Lumenpay
We stopped measuring tickets deflected and started measuring tickets resolved. Cairn closes 68% of them end to end — refunds, address changes, the lot — and every one has a trace we can read.
Daniel Okafor
Head of Support
Arcadia Mutual
We run first notice of loss through Cairn for 12,000 claims a month. Adjusters start with a complete file instead of a phone call, and our cycle time dropped by a third.
Marcus Chen
Director of Claims
Tidewater Energy
Access requests went from a two-day ticket queue to a Slack message that resolves itself in minutes — with time-boxed grants our auditors actually like.
Amara Nwosu
Head of IT
Meridian Freight
Exceptions used to mean a war room and six hours of email. Now the agent has usually re-routed the shipment and told the customer before anyone on my team opens the alert.
Priya Raman
VP Operations
Kestrel
Every rep walks into a call with a researched brief now. Pipeline doubled, but the part I like is that CRM data finally matches reality.
Sofia Lindqvist
Head of Revenue Operations
Sundial
Month-end close used to take us nine days. With invoice matching running continuously we close in four, and the exceptions arrive with an explanation attached.
Lukas Brenner
Finance Lead
Halcyon Health
What won our compliance team over wasn’t accuracy. It was that every decision is written down: what the agent looked at, which policy it applied and who approved the exception.
Dr. Elena Varga
Chief Operating Officer
Oakline
We evaluated four agent platforms. Cairn was the only one where our engineers could replay a run, see the exact tool calls and write a test against it.
James Whitfield
CTO
Lumenpay
We stopped measuring tickets deflected and started measuring tickets resolved. Cairn closes 68% of them end to end — refunds, address changes, the lot — and every one has a trace we can read.
Daniel Okafor
Head of Support
Meridian Freight
Exceptions used to mean a war room and six hours of email. Now the agent has usually re-routed the shipment and told the customer before anyone on my team opens the alert.
Priya Raman
VP Operations
Halcyon Health
What won our compliance team over wasn’t accuracy. It was that every decision is written down: what the agent looked at, which policy it applied and who approved the exception.
Dr. Elena Varga
Chief Operating Officer
Arcadia Mutual
We run first notice of loss through Cairn for 12,000 claims a month. Adjusters start with a complete file instead of a phone call, and our cycle time dropped by a third.
Marcus Chen
Director of Claims
Kestrel
Every rep walks into a call with a researched brief now. Pipeline doubled, but the part I like is that CRM data finally matches reality.
Sofia Lindqvist
Head of Revenue Operations
Oakline
We evaluated four agent platforms. Cairn was the only one where our engineers could replay a run, see the exact tool calls and write a test against it.
James Whitfield
CTO
Tidewater Energy
Access requests went from a two-day ticket queue to a Slack message that resolves itself in minutes — with time-boxed grants our auditors actually like.
Amara Nwosu
Head of IT
Sundial
Month-end close used to take us nine days. With invoice matching running continuously we close in four, and the exceptions arrive with an explanation attached.
Lukas Brenner
Finance Lead
Lumenpay
We stopped measuring tickets deflected and started measuring tickets resolved. Cairn closes 68% of them end to end — refunds, address changes, the lot — and every one has a trace we can read.
Daniel Okafor
Head of Support
Halcyon Health
What won our compliance team over wasn’t accuracy. It was that every decision is written down: what the agent looked at, which policy it applied and who approved the exception.
Dr. Elena Varga
Chief Operating Officer
Kestrel
Every rep walks into a call with a researched brief now. Pipeline doubled, but the part I like is that CRM data finally matches reality.
Sofia Lindqvist
Head of Revenue Operations
Tidewater Energy
Access requests went from a two-day ticket queue to a Slack message that resolves itself in minutes — with time-boxed grants our auditors actually like.
Amara Nwosu
Head of IT
Meridian Freight
Exceptions used to mean a war room and six hours of email. Now the agent has usually re-routed the shipment and told the customer before anyone on my team opens the alert.
Priya Raman
VP Operations
Arcadia Mutual
We run first notice of loss through Cairn for 12,000 claims a month. Adjusters start with a complete file instead of a phone call, and our cycle time dropped by a third.
Marcus Chen
Director of Claims
Oakline
We evaluated four agent platforms. Cairn was the only one where our engineers could replay a run, see the exact tool calls and write a test against it.
James Whitfield
CTO
Sundial
Month-end close used to take us nine days. With invoice matching running continuously we close in four, and the exceptions arrive with an explanation attached.
Lukas Brenner
Finance Lead
Your results next
Become the next story worth telling.
Start with one workflow. Most teams have an agent in shadow mode within a week and in production within two.
Free 14-day trial · No credit card · SOC 2 Type II
Your results next
Become the next story worth telling.
Start with one workflow. Most teams have an agent in shadow mode within a week and in production within two.
Free 14-day trial · No credit card · SOC 2 Type II