Intercom + Cairn

How Cairn works with Intercom

Take over conversations from Fin or your inbox and finish the job behind the scenes. Connect Intercom with OAuth 2.0 in about 3 min — no code required — and choose exactly which scopes each agent can use.

What agents can do

• Conversation handoff to humans

• Attribute updates

• Help center grounding

• Office-hours aware

Permissions and audit

Every call an agent makes to Intercom is recorded in the run trace with its inputs, outputs and the policy that allowed it. Revoke access at any time from the integrations page and running agents stop immediately.